 | Coffee History |
Find out if the coffee cherry was first used to make coffee, tea or
wine...
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 | What is Coffee |
Learn where and how coffee is grown. The difference between beans and
how coffee is processed in the various regions.
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 | Coffee Lingo |
An introduction and overview of the endless coffee glossary.
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 | Roasting and Blending |
Get hands on experience in roasting. We will actually roast a couple of
different batches. Learn the importance of the correct roast to match your
needs.
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 | Cupping |
We will cup (the method of tasting different characteristics of coffee)
different blends, origins and roasts including the ones we just roasted
earlier.
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 | Coffee Brewing Variables |
Get to know the influence and importance of all the brewing variables
such as Water, Coffee, Grind, Brew Method, Sanitation, and Presentation.
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 | Coffee Extraction |
Learn how some of the desired and not so pleasant substances and
minerals of coffee are extracted and how to control them.
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 | The Perfect Shot |
Gain hands-on experience on how to pull the perfect espresso, the
"God Shot". Learn how to calibrate all the variables such as
grind, temperature and tamp to get the right extraction.
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 | Milk |
After all, milk is a dairy product and requires special attention,
mostly overlooked by operators. Sanitation and storage plays an important
role. Learn the art of frothing and steaming milk for cappuccino and
latte.
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 | Specialty Coffee Menu |
Let's explore some exciting specialty coffee menus and go wild on
preparing them.
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 | Presentation |
Last but not least, the way the beverage is presented to your customer
will make your specialty coffee operation succeed or fail.
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 | Equipment Maintenance |
Too often unnecessary service calls are placed due to poor maintenance
and up keeping of the equipment. We will teach how easy it is to maintain
the equipment to secure the optimum uptime of your profit centre.
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 | Test |
Well, we want to make sure you paid attention while you were at our
facility and ensure you'll be able to satisfy the coffee connoisseurs
waiting at your table for that specialty coffee they just ordered from
you.
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 | Training Material |
You will walk away with great confidence along with training
documentation, a Barista Video and Booklet, a resource directory and a
Diploma.
Barista Training Tool Kit
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2. Coffee Management |
This course is designed for the new business entrepreneur
or managers that are responsible for coffee operations and need to
improve the bottom line. Get insights into what's hot and what's not.
Canadian Coffee Statistics and Marketing Data will help you in designing
your business plan or improve your existing operation by adjusting several
factors. |
 | Barista Training |
This includes a short version of the course as outlined above.
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 | Canadian Coffee Drinking Habits |
66% of adult Canadians are drinking coffee every day. Find out how to
benefit from a wide range of coffee marketing data.
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 | Analyzing the Coffee Profit Centre |
Let's take a look at the profit margins and find out how to gain market
share in a sector most consider saturated.
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 | What are you selling? And to whom? |
The key is to know the customer and then make decisions based on what
they want. Again, a wide range of marketing data helps in adjusting the
menu offering.
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 | Choosing the right Coffee
equipment |
Learn about all the different brewing methods and equipment available
and what they can do for the coffee operation.
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 | Quality Assurance |
A wide selection of forms will help you monitor the success of the
coffee profit centre including staff training procedures.
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 | Promotions |
Well, coffee has one of the highest profit margins. We will explore
some great promotional techniques and a step-by-step guide for designing a
promotion.
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 | Keep Learning |
Even though coffee was discovered 100's of years ago, today's coffee
business requires constant adjustments to keep up with trend changes.
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 | Training Material |
You will walk away with great confidence along with training
documentation, a Barista Video and Booklet, a resource directory,
marketing data and various pre-printed forms to help you in your business
planning and coffee centre daily operation.
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 | Barista
Training and Championship |
You can also visit our friends at the Coffee Expo for
more opportunities and training material:
http://www.coffee-expo.com
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